Alongside her brother, Carter Fowler, Chappell has played a pivotal role in modernizing the company while preserving its commitment to quality and customer service.​ In the 1990s, Chappell, together with her siblings, embraced their parents’ vision by updating and bringing the company into the 21st century. Their collective efforts have ensured that Fowler Brothers Co. remains a cornerstone of the Chattanooga community, offering exceptional indoor and outdoor furniture to customers throughout the Southeast.

Chappell’s dedication to the family business reflects her commitment to upholding the values and traditions established by her ancestors while adapting to contemporary market demands. Her efforts have been instrumental in maintaining the company’s reputation for excellence and fostering strong relationships with customers and the community.​