With an extensive background in customer service, Dana plays a vital role behind the scenes, ensuring operations run smoothly and efficiently. She specializes in order entry, managing warranty claims, and providing friendly, knowledgeable phone support. Working closely with both the sales team and customers, Dana is instrumental in creating a seamless and positive experience from start to finish. Her sharp attention to detail, excellent organizational skills, and unwavering dedication to customer satisfaction make her an indispensable member of the team. Her ability to anticipate needs and resolve issues with grace and professionalism consistently earns her the trust and appreciation of those she serves.

Outside of her professional life, Dana enjoys a rich and fulfilling personal life centered around family, creativity, and simple joys. She has a passion for photography, often capturing everyday moments and special memories through her lens. A devoted mom to her son Kyle, Dana cherishes their time together, whether they’re enjoying a quiet day at home or exploring the outdoors. She also loves spending time with her beloved dogs, Quigley and Sadie, who keep her on her toes and bring a lot of joy to her daily routine. Whether at work or at home, Dana is known for her kind heart, positive energy, and unwavering dedication to the people and community she loves.